Privacy Policy

Controller: JSB Holdings LLC, a Delaware limited liability company (“JSB Holdings”, “we”, “us”), operator of the Live Tennis API at livetennisapi.com (the “Service”). This policy explains what we collect, why, and who processes it.

1. Who this applies to

This policy covers visitors to livetennisapi.com and its subdomains, and developers who subscribe to and call the API. The tennis scores, player, and match data the API returns are factual sports data and are not personal data about our users.

2. What we collect

Account & billing data: when you subscribe, your email and the subscription/payment details required to provision and bill your access. Card payments are processed by our payment processor; we do not store full card numbers.
API usage data: the API key or subscription identifier used, requests made, timestamps, and volume — to enforce rate limits and tiers, prevent abuse, and operate the Service.
Site analytics & session insights: how the marketing site is used (pages viewed, approximate location, device/browser) and, to diagnose and improve the site, masked session replays and heatmaps in which text and form-input content are hidden. We use Google Analytics 4 and Microsoft Clarity (which set first-party cookies and run only for visitors outside the EU/EEA), PostHog product analytics (configured cookieless), and Cloudflare Web Analytics (cookieless). Visitors in the EU/EEA are served only the cookieless, aggregate measurement — no analytics or session-replay cookies are set for them, so no consent banner is shown because none is required.
Advertising & remarketing: if you arrive from one of our ads, the ad click identifier (e.g. Google’s gclid) may be recorded with a resulting subscription so we can measure our own advertising, and — for visitors outside the EU/EEA only — a Google Ads tag may set a first-party cookie so we can measure conversions and show our own ads to people who have visited the site (remarketing). EU/EEA visitors get no advertising cookie. We do not sell your data and do not build cross-site profiles beyond our own remarketing audiences within Google Ads.
Support communications: messages you send us and our replies.

3. How we use it

To provide, secure, meter, and bill the Service; to communicate with you about your account and important service or policy notices; to measure and improve our marketing; and to comply with law. We do not sell your personal data.

4. Processors we rely on

We share the minimum data necessary with service providers who process it on our behalf: Stripe (payments & subscription billing), Google Analytics 4 (aggregate site analytics), Microsoft Clarity (masked session replays & heatmaps), PostHog (cookieless product analytics, served first-party through our own domain), Google Ads (measuring our own advertising via offline conversions keyed to the gclid), Cloudflare (content delivery, security, cookieless web analytics, and the Zaraz tag manager that loads the above), and our hosting provider. These providers act under their own privacy terms and only for the purposes above.

5. Cookies

We use the cookies needed to operate the site (including a first-party attribution cookie that remembers which referral or ad brought you, so a resulting subscription is credited correctly). Analytics, session-replay, and advertising cookies (Google Analytics 4, Microsoft Clarity, Google Ads) are set only for visitors outside the EU/EEA; EU/EEA visitors receive only cookieless measurement and no advertising cookie. We do not use cookies to build cross-site advertising profiles beyond our own Google Ads remarketing audiences.

6. Retention

We keep account, billing, and usage records for as long as your subscription is active and as required for legal, accounting, and security purposes, then delete or anonymize them. Aggregate analytics are retained per the analytics provider’s standard windows.

7. Your rights

Depending on your location, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact us at the address below; we will respond within the time required by applicable law.

8. International transfers

We and our processors may process data in the United States and other countries. Where required, transfers rely on appropriate safeguards such as the processors’ standard contractual clauses.

9. Children

The Service is a developer product not directed to children, and we do not knowingly collect personal data from children under 16.

10. Changes

We may update this policy from time to time; material changes will be reflected by the date below and, where appropriate, by notice to subscribers.

11. Contact

Privacy questions or requests: [email protected] (JSB Holdings LLC).

Last updated: 19 July 2026.